All Testimonials
Kohler Sea Water Pump
Dennis / Tim:
Thanks again for all your help. Especially Dennis and Tim
We received the pump on time and it was perfect.
I am recommending ASAP to all my boating friends and my mechanic.
Thanks, Nick C. Special lady II
Onan Generator
The service and advice I received from Dennis And Shawn at Advanced Service And Parts was outstanding and I couldn't have repaired my generator without them. I purchased an older RV with an Onan LP Generator. Despite reading the manual troubleshooting charts, numerous YouTube videos and the 'scientific method' approach, I could not determine why it would run perfectly for about 8 minutes, and then shut itself off.
After several bouts of self diagnoses (fuel system, spark plugs, other 'theories'), Dennis and Shawn indicated it was probably an Control system problem.
After describing the problem, Dennis gave me a good troubleshooting method which identified it exactly; the Voltage Regulator was bad. Ordering the part was easy, and the part ordered appears to be higher quality than the original. It came with great instructions to include a pre-maintenance check to ensure I didn't turn around and destroy the new one (the note on cleaning the brushes and slip rings was particularly helpful).
YouTube and other Blogs can be helpful in identifying a problem, but they can also be a collection of other people who don't know what they are doing. I recommend Advanced Service and Parts. I will certainly return as a customer.
Thanks from Ohio
This was our first time working with A.S.A.P. and we were very impressed with their customer service. The item we were looking for was not in stock but they were able to find a supplier and had it shipped to us within a few hours. The product arrived in less than 2 days. This is a company we are keeping on our vendor's list for future orders and will recommend to others. A big thank-you to Brad and Dennis who waited on us. Keep up the good work!
Just wanted to say Thanks...
Dennis,
Just wanted to say Thanks...
I got the adapter cable for that old Generac. Plugged in the new regulator and it works perfectly. It is sad to say that people like you are a dying breed. You go the extra mile to make sure things are right. Having the
manuals that you emailed me at no charge made the difference! I also deal
with the general public....I know.....So thanks again.
Jim S. from Stockett, MT
Best Customer Service!
Dennis provides the highest level of customer service. He spent a lot of time working to find the best solution to fill and expedite my order. Thanks Dennis, I appreciate your attention to detail.