Thank You and Super Praise

Dennis,

Thank you so much for your super human effort to process my questions, my concerns and helping me on your day off, Saturday. My Generac 55G is no longer produced and features special challenges when looking for the correct parts. You came through for me like a champion.

You were tactful, diplomatic and NOT patronizing or condescending in dealing [with] this little old lady from Nebraska! I truly appreciate your efforts on my behalf.