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** Troubleshooting remotely without being on-site is difficult & challenging. Advanced Service And Parts, LLC will not assume responsibility if our suggestions do not solve the issue at hand. Further, we are not responsible for any incidental or consequential damages. We do not manufacture any items we sell. All merchandise sold by us is warranted by the manufacturer and NOT Advanced Service And Parts, LLC. If you believe your merchandise is defective please contact us and we will help you determine if it can be repaired or replaced under their warranty. Typically the decision to approve/disapprove warranties is determined by the vendor or manufacturer. By purchasing and / or installing items from us, you are assuming responsibility for the correct application, and you are responsible to be sure the person installing or adjusting repair parts is trained and knowledgeable about the operation and installation of the product. Our maximum liability is limited to repair or replacement of the item(s). We require return authorization for any items returned for any reason and will issue an RMA # to track it. Any items returned without authorization are subject to being refused and may cause additional delays/return shipping charges.