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Notice for local customers: As long as required, we are closed to local pick-ups. We are able to make arrangements to get your parts to you by shipping or other methods. Please contact us for options.
Due to the present COVID-19 (coronavirus) pandemic, our first priority is to keep our employees and customers safe. At this point, the majority of our staff are working at home - with minimal staff at our facilities.
We are still shipping orders of in-stock items. However, there may be delays in deliveries that are beyond our control. No refunds for delayed shipments. Also, if you are a business that is closed due to government mandate, the shipping companies will likely not deliver and if your shipment is returned to us because it cannot deliver, you will be responsible to pay all related shipping/handling charges... If your order needs to be drop-shipped, we will try to advise you of any delays that may be encountered. If anything changes, we will post updates as soon as possible.
Our thoughts and prayers go out to those who are being affected by the virus.

Shipping & Returns

Shipping Policy:

We reserve the right to use the carrier of our choice especially if you have an expedited order and we receive your order after the pick-up deadline for the carrier you choose.  Also, sometimse we have to dropship your order from our vendor and we may switch your shipping method from Postal service (Priority Mail, etc) to UPS or Fedex and you will not receive a freight credit for the difference. Notice, however, that many times UPS or Fedex might be more expensive than Priority Mail especially for light packages.

Handling Fees:  Shipping costs shown on our website include a nominal amount to cover packaging materials and handling.  Orders dropshipped from our suppliers also may occur handling fees.

We ship most stock orders (items that are in stock) the same day, depending on when the order is received and the volume of orders being processed. Items ordered to ship by FedEx and UPS, typically ship same day if ordered by 3:00 PM Eastern Time.  Stock orders of items that are in stock to be shipped by U.S. Postal Service (Priority/Express Mail, etc.), typically ship same day if ordered by 1:00 PM Eastern Time

If you need to be sure that the order is shipped same day, it is advised that you call us at 1-800-630-1230 before placing the order to check if same day shipping is possible.

Please understand that it is of utmost importance that you supplied an accurate email address and phone number so that you can be reached if there are issues/questions about your order.  Be sure to check your email and voice messages regularly.

International Customers: We can ship worldwide by UPS, Fedex, DHL, U.S. Postal Service.

Returns Policy:

All returns MUST be pre-authorized by Advanced Service And Parts, LLC, with an RMA number to receive any credit / refunds. No returns on Electrical Parts or after 15 days.



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