Advanced Service And Parts LLC [home link]
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717.274.9396
English & Habla Español (Spanish)!



Notice: We will be closed on Thursday November 26 and Friday November 27 for Thanksgiving.
This will delay your order by 1-2 days. Please click here for details.
Thank you to our valued customers for your patronage!

NOTICE: The shipping carriers UPS, FedEx, and USPS have suspended their service guarantees until further notice due to Covid-19, the hurricanes, and the wildfires. Please read more here. For local customers, please read this notice before visiting us.

Contact Us


E-mail:  

  • asap((at))PartsForTechs.com or use contact form below.  (Replace ((at)) with @ symbol)

Please note: We are having difficulty keeping up with the influx of requests, due to the dramatic increase in business we've experienced since COVID-19, coupled with the Hurricane season, so a response may be delayed.  Be assured, we are still shipping orders the same day that are placed here on our website by 3:00PM Eastern Time.

We expect to eventually be back to "normal" and to resume with the prompt responses you have come to expect from ASAP.  Thanks for your understanding through this challenging season of unexpected  growth!  We appreciate your patronage and patience.

Phone:

  • Main Line: 717-274-9396  
  • Toll Free (from land lines only please):  1-800-630-1230.   The Toll Free number is not for tech support and is reserved for placing orders and for simple parts lookup requests.  If you need tech support, we do have some service (troubleshooting) manuals available.  The preferred way to get help with diagnostics/troubleshooting** is to email us with your equipment information: model, spec (if applicable), serial, etc. and state the nature of your problem. We will get back to you promptly, usually within same or next business day.  If it is urgent and you cannot wait for an email response, you may call 717-383-4982.  If you can't get through after a couple of attempts, you may call the main line 717-274-9396 and ask for tech support.

 

Fax:

  • 1-877-679-7644

 

Postal/Shipping Address:

Advanced Service And Parts
1051 E. Cumberland St.
Lebanon, PA 17042 USA


** Troubleshooting remotely without being on-site is difficult & challenging. Advanced Service And Parts, LLC will not assume responsibility if our suggestions do not solve the issue at hand. Further, we are not responsible for any incidental or consequential damages. We do not manufacture any items we sell. All merchandise sold by us is warranted by the manufacturer and NOT Advanced Service And Parts, LLC. If you believe your merchandise is defective please contact us and we will help you determine if it can be repaired or replaced under their warranty.  Typically the decision to approve/disapprove warranties is determined by the vendor or manufacturer.  By purchasing and / or installing items from us, you are assuming responsibility for the correct application, and you are responsible to be sure the person installing or adjusting repair parts is trained and knowledgeable about the operation and installation of the product. Our maximum liability is limited to repair or replacement of the item(s).  We require return authorization for any items returned for any reason and will issue an RMA # to track it.  Any items returned without authorization are subject to being refused and may cause additional delays/return shipping charges.

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